Need to Divert Talktalk call temporary or permanent to another number. Here I have shared Talktalk Call divert Activation or deactivation methods from your landline to any number.
Call Divert or forwarding is necessary while your landline is not working or down for 3-4 days. You can set the forwarding to your mobile number so that anyone calling on landline will connect you through the phone.
It is tough to manage all your stuff if your landline is an official contact number for your business. Imagine you have a sales business, and your Talktalk Internet is down for a day at that time missed call or the call that not answered rarely help you in your business reputation.
How Talk Talk Call Divert Works
Diversion means to change the action from the source. It helps you to forward calls to other landline numbers or phone numbers. That’s the reason you will never miss an important call.
When there is no divert, then the communication occurs in two ways: the sender, and the other is the receiver. There is no intermediate between the first person and the second person.
When you activate the service, your landline will intermediate between you and the person. Meaning, The person calls your landline number, and the number is forwarded to you.
Here is a three-way communication occurs, and that’s the reason the company charge for the service.
Easy way to Set Talktalk Call divert
Before activating Talktalk Call Divert, make up your mind that the company will charge you for every call lands on your landline.
The charges depend upon the time you spend during the calls. You can also add this service within your plans or the boost, so it will not charge you extra.
Steps to activate call divert:
- You have first to visit the Official website. Click here
- Enter your Username and Password.
- Then Log in to My Account.
- Click on my service at the top of your screen.
- Choose Manage phone Boosts under my service option.
- There you have to select the Call Divert option and enable the calling features.
- Click on the Update button.
Activate Talktalk Call divert through landline
Apart from forwarding all your landline call to your mobile number. You can also choose the scenario when forwarding takes place like:
- When no one answers the call.
- When you have moved to the new number.
- Your line is engaged.
In case you have changed your business contact number and still want an old number, you can set forwarding to a new number at that time.
- Dial *21*Landline Number#.
Whenever you are busy in your meeting and cannot pick a call, you can set an unanswered call forwarding.
- Dial *61*Your Number#.
The last option is to set call forwarding when your line is engaged.
- Dial *67*Number#
Cancel Call Divert through Landline
All the forwarding activation through landline is temporary means; you can cancel the divert or forwarding at any time.
To cancel all call forwarding Dial #21#. It will switch off all your call divert.
Cancel unanswered forwarding within few seconds, Dail #61#.
To cancel engaged call forwarding Dail #67#.
You can also activate this service by contacting Talktalk customer Service through the Talk talk Live chat option.
Does company charge for Call Forwarding
Yes, the Company charge for every call you receive through forwarding. If you are on a Fast fiber broadband plan, then there is no extra fee.
Fast broadband users will get free Talktalk Call to divert features that will not charge anything to the caller and the user.
The call will charge you with a standard tariff if you don’t boost your plan or are using regular broadband plans.
How to get free divert to your mobile
There are only two ways through which you will get a free divert.
- If you add a boost to your plan.
- Another way is to upgrade your plan to Fast broadband.
How to check Talktalk Call Divert Status?
Make sure to check before canceling any service to prevent the activated service on your number. You can check under my account section.
There you will find all the activate services and if you want to check from landline.
- First, you have to dial *#.
- Enter the code number of the active services.
- Dial # to confirm it.
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Divert Call Talktalk Questions Asked
To activate this service, you have to dial *21* and follow the number you want to redirect to, and press #. It will forward all your call to the number you mentioned.
Switch on and off through the landline is easy. You have to dial 67 New Number# to activate your service. If you want to switch off your turn, you have to dial #67#.
Yes, all the call you receive on your mobile number is chargeable. As you are receiving a call from a person and you have forwarded it to yourself.
When you receive a call on a landline, this means free, but on diverting your landline, making an outgoing call to yourself is paid. Thus, it is chargeable.
Once you have done all the steps, it hardly takes a few seconds to switch on your service. You can also check the status at Check divert status.