Do you know that there are so many of Talk talk Moving Home benefits for Talktalk customers, You can take your existing packages or service with you free by using the moving home feature with talk talk. In this post, you will find all the necessary details or instructions before you move to another location or shift to a new place.
Here at today, we know how stressful moving can be this is why we’ve made Talk talk moving home strategy. With us, you can book easily your house move online. All these things required only 3 steps:
- Just log into Talktalk my account.
- Then under the Talktalk account detail section.
- Look for Talktalk Home mover.
Talktalk Is just simple like that and If you’d prefer to speak to one of our agents simply contact us or talk to our expert at Talktalk Customer Service or you can even do Talk talk live chat before you start booking your home move.
Talk Talk Moving Home
Broadband service is the first thing people search if they are from the online industry. What if they don’t found any connection in a new home. So, we help you in shifting your home in such a way that you don’t get bored on your very first day.
Things to check before moving home with Talktalk
- Check your Moving Date: Make sure you have check your moving date. This helps the company to make an appointment with the technical engineers for your support.
- Availability: The thing that I have discussed in above paragraph reflects here. means, before planning your home move make sure that Talktalk services are available in your new location. If you have even 1% of doubt just cancel the appointment.
- Initial Activation: Due to some crises there may be delay in the service, as company has to install a new connection to your new place if there is no cable connected. So make your mind delay may be occur but 99% if you have apply for the request a month ago. Then you don’t have to worry.
During moving, the company will need a few details from you such as the date you would like your services to start at your new home and whether you would like to keep your current package or move on to a new one.
We will do everything we can to help you keep your phone number, this is normally possible if you’re moving to a nearby area.
But if you’re moving further away it may not be possible to keep your existing number but either way, We will let you know when you book your move so that you’re able to let your family and friends know about it.
If you’re on one of our fixed price plans you won’t have to sign a new contract for a new move. We recommend that you get in touch with anyone currently living in the property and let them know about your plans on moving your services over.
Checkout some of the best Talktalk Deals and package Click here
How to Request for Moving Home
The Process was really very easy but don’t get confused. follow each step one by one because Customer satisfaction is our priority.
Talktalk Customer Service
Request for Home Move
Explain all the things regarding the move to the supportive agent. Also confirm the service availability at your new address.
You can also raise a request through the official website under my account. Click on start moving home.
What are the Information Required
The agent whom you talk will require few information to raise a request such as
- Your New Address
- Date of the Appointment
- Whether you want to continue with the same plan or want to upgrade.
- Do you want Fibre or Adsl in your new Location.
After sharing all the details, ask for your request number and note down somewhere for any further assistance. Also, write the Go Live date which agent will confirm with you.
How to Pack all your Equipment
Manage all your equipment just like you are packing your dress for a event “Handle with care”. The list of the things you have to carry to your new place are:
- All the wires and cables
- Micro-filters if required
- All the other product like Talktalk Tv box etc
That’s all, see how simple it is. be available at the place on the go live date and give the confirmation report only if your connection is working.
Check this if you are Facing problem with Talktalk Email Login
Talk Talk moving home Cost & Time period
Everything is work according to the time period. There are some of the guidelines you have to follow of the company.
You have to inform the company 14 days prior to the live date. It is better if you request a company a month ago. So there will be no hussle in the process and don’t wait for the last day.
No need to pay a single penny if you are already in a contract. If you are not then the company will charge a cost of £60 for a request. Talktalk also provides additional service of technical engineer for 10 days after completion of your request.
If the problem occurs after 10 days then you have to pay for that and it will add in your next month bill cycle. Which you can check in Talktalk My Account View My Bill section.
How to check your Request Status online
After your request is complete you will get notified through Message or email on your registered e-mail id.
You can also check the status in your My account section under new update option or account details.
If you still having problem to know the status you can call customer service and provide the reference number you have (when you raised a request).
Moving Home With Talk Talk:
As regarding moving home with talk talk fee, there is no such fee if you continue with your existing same plan.
You have to give at least 14 days notice to the company so that talktalk can arrange a hassle-free move for you.
You must tell your current owners regarding cancelling your order, this will help prevent any equipment going missing.
when you’re packing remember to take all your equipment with you including
- Your router table
- Talktalk TV box
- Micro-filters and any cables you use.
It’s a good idea to have these in one box so when you’re in your new place you can easily locate and unpack your equipment. you should just be able to plug in your equipment and get back up and running.
If you’d rather need someone, one of our engineers will come and help that’s fine too.
You’ll see the option and the price online when you request your home move.
The welcome part will be send to you and to keep you up to date we will send you updates via text messages or email.
You can also track and amend your order using Talktalk my account. If you need more help with this you can comment below. Search in the search box below or anything else just visit talktalk.co.uk/help.
Talk Talk Moving Home FAQs:
If you are planning to move your home then you must first talk to your parents. Planning is all you need and it always works so, you know your parents very well and you have to figure out when and how will you talk.
Yes, It is possible to shift your well-established business from your home to the office. For that, you have to visit the official website of Talktalk or you can also contact them at Talk talk live chat.
It is all up to you, if you have done proper planning to move your home then it will take at least 14 days for the process. otherwise, you have to book your movement three months prior.
The cost is totally free if you continue your existing contract with Talktalk. New Contract is only offered to you when you want to upgrade your service or downgrade the service. Apart from that you can continue with your same contract.
If the exchange is the same and you are moving nearby then you can keep your existing number. However, You will require a new number if you are moving far away to a new exchange to confirm all the details during the request.
Comments on Social networking for Talktalk Moving Home
Below are some of the comment did by Users on social networking Like Facebook, Twitter and many more.
- Kevin Harrison
Absolute Joke of a company AVOID !!!
Talk talk Moving home & was disconnected from old address & went through it all on the phone & all accepted & activation date-sorted…Low & behold No Internet !!! Phoned up to go through being passed to several different people to be told order cancelled ???
Have to wait for someone to call back……& guess what……NO ONE DID!!!!
Please Anyone reading this Avoid these absolute Muppets at all costs.
- Rebecca Ross
Be aware, they will disconnect your service at the old address and leave you without internet service until reconnected at a new house.
No notice is given just disconnect. Been with TalkTalk about six months and nothing but shockingly bad customer service…poor internet service…WiFi calls constantly drop….no resolution. SHOCKINGLY BAD COMPANY OVERALL.
- Justine Kay
Why has my Tiscali email suddenly stopped working? On the phone to India, they have no idea how to help me.
They are telling me they are nothing to do with the company.
- Rachael Brynn
Newton What an absolute Joke I moved home on 31st March and suppose to get a line fitted on 3rd April.
Only for them to change the appointment without me knowing and after booking a day of work. I then booked another engineer to come on 19.05.17 but they did the same again and changed it to “am” slot.
When I made it clear it at to be “PM” slot I then phoned to rearrange and was changed to 22.05.17 PM but yet still received text and calls to confirm the appointment for 19.05.17.
So every day for 7 days I spoke to someone to confirm my appointment had been changed to 22.05.17 PM only to then have an engineer to turn up on 19.05.17.
luckily sum1 was in he carried out the work and I phoned TalkTalk twice to tell them but then received a bill for a missed engineers appointment for the 22.05.17.
I called yesterday and was on the phone for 1 hour and 44 minutes passed to 4 different people who couldn’t speak nor understand 1 word of English to be told that I have to pay it as I booked the appointment.
Regardless that it wasn’t my fault, and called twice to confirm the appointment for 22.05.17 was cancelled after confirming for 7 days on the run that my appointment was changed but they still sent an engineer anyway.
I have now been told they will contact me this morning but had no call so I have cancelled my direct debit as I will not be paying the charge which was no my fault ontop of that I have sought legal advice regarding cancelling my contract and not paying the cancellation fee of £150.
- Mark Bell
How do you get someone from TalkTalk to respond in writing to a complaint made weeks ago? why should you take your package with you when you move? People promise lots of things but yet again I am disillusion as no one at talktalk has the courtesy to reply to my problem
- Alan Nicholls
I am very disappointed with the “upgrade” with Talktalk TV, where I get a list of my recordings. The new format, in my opinion, is much less user friendly, I don’t need the pictures, just a legible list of recordings.
Can I go back to the much better, earlier format? Also, my mother aged 91, can’t work her’s out now, as she can’t read the titles below the pictures.
And many more to go if you want to comment anything just comment below.